Retail and customer service CV examples

Shops and contact centres hire on availability, numbers and how you treat people. These three complete CVs show a sales assistant, a customer service adviser and a store manager, each with the figures their employers measure.

What employers in this sector check

CheckForOn your CV
AvailabilityEvery job hereEvenings, weekends and peak seasons decide rotas; put them on the page.
Age-restricted salesShop jobsSales assistants need to be over 18 to sell alcohol and other restricted goods (National Careers Service).
Keyholding and cashShop jobsOpening, closing and cashing up are trusted tasks; give them a bullet.
MeasuresContact centres and managersFirst-contact resolution, sales against target or stock loss, with the period.

Each example page has the full list with its sources and the date we checked them.

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