Profile
Operations coordinator with six years' experience keeping busy service teams organised. Confident managing schedules, suppliers, records and day-to-day queries, with a record of improving simple processes and communicating calmly across departments. Looking for a senior coordinator role running rotas, suppliers and compliance records for a property or facilities team.
Employment
Operations Coordinator | Harbour Lane Services, Bristol | March 2023–present
Coordinate rotas, meeting rooms and weekly workflow for a 24-person property services team across three locations.
Introduced a shared supplier tracker that cut overdue renewals from 18 to 4 within six months.
Prepare monthly purchase summaries, check invoices against orders and resolve discrepancies with suppliers.
Handle escalated customer enquiries and maintain accurate action logs for managers.
Operations Assistant | Westmere Facilities, Bath | June 2020–February 2023
Scheduled engineer visits and gave customers clear updates when priorities changed.
Maintained compliance records for 300 client sites and flagged documents before expiry.
Created a new starter checklist used across the operations team.
Reception Administrator | Cedar & Finch Offices, Bath | September 2018–May 2020
Managed a multi-line telephone system, visitor bookings, post and meeting-room requests.
Supported quarterly events for up to 80 tenants and suppliers.
Education and training
Level 3 Diploma in Business Administration | Severn City College | 2018
A levels: Business, English Language and Geography | Northbank Sixth Form | 2016
Skills
Scheduling and workload coordination
Supplier and purchase-order administration
Microsoft Excel, Word, Outlook and Teams
Accurate record keeping and customer communication
Additional information
Volunteer shift coordinator, Bristol Community Pantry | 2022–present