Caffè Nero CV example

You need a CV for a Caffè Nero job: its online application has a section that asks you to upload your CV, and every section must be complete before you can submit.

The questions that follow ask why you are applying, when you can work and how you would get to the store. This example is a retail supervisor’s CV for a Caffè Nero shift leader job, with no coffee experience, in Word and PDF, with each part of the advert matched to a line.

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Caffè Nero CV example: fictional example, page 1. Full text is available below.

Read the example as text

Megan Hughes

Retail supervisor

Nottingham · 07700 900917 · [email protected]

Profile

Retail supervisor with five years in a busy city-centre clothes shop, the last three running shifts of up to eight people, opening and closing the shop and cashing up. Coaches new starters and keeps service personal at the busiest times. Looking for a coffee shop shift leader post, with training in coffee.

Experience

Supervisor, Harlow and Reed Clothing, Nottingham June 2023–present

Run the shop floor for shifts of up to eight colleagues, as key holder for opening at 8:30am and closing at 6pm.

Cash up the tills and the safe at close and bank the takings, with no unexplained cash differences in the last year.

Coach new starters on the till, the fitting rooms and greeting each customer within a minute of coming in.

Raised the shop’s customer satisfaction score from 82% to 90% in 2025 by giving each colleague one area of the floor to look after at peak times.

Plan breaks and tasks for each shift, and keep the stockroom and back office tidy and safe.

Sales Assistant, Harlow and Reed Clothing, Nottingham September 2021–May 2023

Served customers, ran the fitting rooms and handled refunds and exchanges.

Qualifications

Level 2 Food Hygiene and Safety, online course (2026)

BTEC National Diploma in Business: Merit, Merit (2021)

GCSEs including English Language 5 and Mathematics 5 (2019)

Skills

Opening, closing and cash-up

Leading and coaching a team on shift

Personal service at busy times

Planning breaks and tasks

Health and safety checks

Availability

Any shift, seven days a week, including openers. A 15-minute walk from the city centre, so early starts and late finishes are no problem.

Fictional example for a retail supervisor applying to Caffè Nero. Every person and employer in it is invented. Replace every detail with your own.

How Caffè Nero takes applications

How you apply	What it means	What to do with your CV
A barista or shift leader job	You apply online, and the form has a CV section that asks you to upload your CV as a Word, PDF or image file. Every section must be complete before you can submit the application.	Download the Word file on this page, change every detail to your own and upload it. Send the Word or PDF file rather than a photo of a printed page.
The questions after your CV	The form asks whether you are 18 or over, have the right to work in the UK, can commit to a permanent role and are happy to do cleaning tasks. Then it asks, in a few sentences, why you are applying, your availability in a typical week, and how you would travel to the store and how long it would take.	Write your few sentences on why you are applying before you start, built on a line from your CV, and check your journey for the earliest shift.
Opening and closing shifts	Stores are usually open seven days a week, some early and some late. On an opening shift you start about 45 minutes before the store opens, and on a closing shift you stay up to 30 minutes after it closes.	Put your availability and how you get to work on the CV, so the CV and the form say the same.

From the application form on Caffè Nero’s careers site and two of its adverts, checked 18 October 2026.

What a Caffè Nero shift leader advert asks for, and where this CV shows it

The job asks you to	Where this CV shows it
Be in charge of the shift, leading the team by example	Running shifts of up to eight as key holder
Give great, personal service, with Caffè Nero’s 1-2-1 service style	Greeting each customer within a minute; satisfaction score up from 82% to 90%
Keep customer and back-of-house areas safe, clean, organised and ready for service	Stockroom and back office kept tidy and safe
Take pride in your work and strive for excellence	Cash-up and banking with no unexplained differences in a year
Ideally, some experience as a supervisor or team leader	Three years as a supervisor, coaching every new starter

The left column is from a Caffè Nero Shift Leader advert in Nottingham, read 18 October 2026 on Caffè Nero’s careers site, put briefly here; that advert has since closed. It said no coffee experience was required, and that supervisor experience was ideal but not essential.

Facts checked against Caffè Nero: Job search (the Nottingham King Street Shift Leader advert read 18 October 2026 has closed) on 3 November 2026, Caffè Nero: Barista, Chipping Norton (advert and application form) on 18 October 2026 and Caffè Nero: job search on 18 October 2026.

Pay at Caffè Nero

Pay is set by location. A Chipping Norton barista advert read 18 October 2026 paid up to £12.71 an hour, or £10.85 under 21, and the Nottingham shift leader advert, since closed, started at £12.76, rising to £12.91 with service. Baristas and shift leaders can earn 15p an hour more through Nero 90 when their store reaches its customer satisfaction score. On shift you get unlimited free handmade drinks and up to 75% off food and packaged drinks; off shift, 50% off handmade drinks and 40% off everything else (Caffè Nero).

Inside this example

Profile: 52 words here
Experience: 136 words here
Qualifications: 26 words here
Skills: 24 words here
Availability: 24 words here

How to write yours

Write your ‘why’ first

The form asks, in a few sentences, why you are applying. Draft it before you start, from one line of your CV such as a team you led or a regular you looked after, so it reads as yours and not as a stock answer.

Check the journey for an opening shift

Openers start about 45 minutes before the store opens, and the form asks you to confirm you can travel to the store for every kind of shift. Work out your journey for the earliest start before you apply.

Show you can run a shift

Shift leader adverts ideally want supervisor or team leader experience, from any kind of shop. Opening and closing, cashing up and coaching show it; the coffee is trained.

Make the service personal

Caffè Nero describes its service as 1-2-1: each customer’s coffee made exactly how they like it. A line showing personal service, with a figure if you have one, fits better than “good customer service”.

Questions about a Caffè Nero CV

Do I need a CV to apply to Caffè Nero?

Yes. Its application form has a CV section that asks you to upload your CV as a Word, PDF or image file, and every section must be complete before you can submit (Caffè Nero, checked 18 October 2026).

How old do I have to be to work at Caffè Nero?

18 or over. The application says Caffè Nero cannot employ anyone under 18, for health and safety reasons (Caffè Nero).

Do I need coffee experience?

No. Barista adverts say no experience is required, and shift leader adverts say no coffee experience is required, with training given. For shift leader, some supervisor or team leader experience is ideal but not essential (Caffè Nero).

Can I apply for a temporary job?

Barista and shift leader adverts are for permanent roles, and the form asks you to confirm you can commit to one. The careers site also lists temporary team member roles (Caffè Nero).

Will an unspent conviction stop me?

Not necessarily. The form asks about unspent convictions, and Caffè Nero says this does not mean it won’t consider you: it weighs how relevant a conviction is to the role (Caffè Nero).

Keep it to one page. A shift leader CV with your current role, a figure for service or cash and your availability gives the store everything the form does not ask.

CVs for other café and restaurant jobs

Caffè Nero asks for a CV with every application, so pick the example closest to your experience and make it yours.

Applying to other food and drink chains too? McDonald’s · Costa · Starbucks · Greggs

Guides for this CV

Showing a promotion How to write a cover letter Interview questions and answers Right to work on your CV