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Receptionist CV example

A receptionist CV should show the front desk you run: how many visitors and calls, which booking or payment systems, and how you keep calm when the queue builds. Name the setting, such as a GP surgery, a hotel or an office, because each uses its own systems and words.

Modern design1 page
Receptionist CV example: fictional example, page 1. Full text is available below.
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Aisha Rahman
Receptionist

Profile

Receptionist with five years on hotel and dental practice front desks. Greets visitors, manages bookings and payments on screen and keeps a busy waiting area calm and informed. Comfortable with switchboards, online booking systems and card payments. Looking for a receptionist role in a practice or corporate office.

Experience

Receptionist Westcliff Dental Practice, Bournemouth · March 2023–present

Welcome up to 80 patients a day, check them in and keep the waiting room informed when appointments run late.

Book, move and confirm appointments for six clinicians on the practice system, and send reminder texts.

Take payments and explain treatment costs and payment plans from the practice price list.

Manage the post, deliveries and the lab collection log.

Front Desk Agent Harbour View Hotel, Poole · 2021–2023

Checked in up to 60 guests a day, handled reservations by phone and email, and settled bills at check-out.

Issued room keys and visitor passes and kept the guest register up to date.

Education

Level 2 Certificate in Customer Service 2022

GCSEs including English Language 6 and Mathematics 5 2019

Fictional example for a receptionist. Every person and employer in it is invented. Replace every detail with your own.

What front desks look for, and where this CV shows it

The job asks you toWhere this CV shows it
Greet visitors and direct them to the correct person or departmentUp to 80 patients a day checked in and kept informed
Manage people signing in and give out security passesRoom keys, visitor passes and the guest register at the hotel
Answer enquiries in person, by phone and onlineReservations by phone and email, and patients at the desk
Manage reservations, meeting room bookings and appointmentsAppointments for six clinicians, and hotel reservations
Deal with incoming and outgoing post and deliveriesPost, deliveries and the lab collection log
Take payments and handle invoicesTreatment payments and plans, and settling hotel bills

The left column follows the National Careers Service job profile for a receptionist. If the advert you are answering describes a duty in other words, use its words for work you have actually done.

Inside this example
  • Profile: 48 words here
  • Experience: 117 words here
  • Education: 18 words here
  • Skills: 24 words here
  • Systems: 13 words here
  • Languages: 6 words here

How to write yours

01

Name the setting

A surgery, a hotel and an office reception use different systems and words. Saying where you worked tells a manager how quickly you will settle in.

02

Give the volumes

Visitors a day, calls an hour or clinicians you book for show the pace you are used to.

03

List the systems

Booking, payment and switchboard systems save training time. A short Systems list beside your experience makes them easy to find.

04

Show calm, don't claim it

“Kept the waiting room informed when appointments ran late” shows what “calm under pressure” only claims.

Checks and qualifications to mention

  • GCSEs and IT skills. Some employers prefer GCSEs and IT skills to work with computerised booking or payment systems (National Careers Service). Write the grades and name the systems.
  • Medical reception. GP and hospital reception jobs often ask for experience of patient booking systems and confidentiality. If you have it, put it in your first bullet.
  • Languages. A second language you can use with visitors is worth its own line, with your level.

One page suits most receptionist jobs. The Modern design keeps systems and languages in the side column; switch to Plain in the editor if you apply through an online portal.

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