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Account manager CV example

An account manager's CV shows the clients you look after and what happened to them: how many accounts, their value, how many renewed and how much they grew.

Then show how you build relationships and work with the people who deliver. This example looks after business customers for a facilities services company.

Modern design1 page
Account manager CV example: fictional example, page 1. Full text is available below.
Read the example as text
Leah Brennan
Account Manager

Profile

Account manager with five years looking after business customers for a commercial cleaning and facilities company. Manages 34 accounts worth £3.1 million a year, with 94% renewing in the last year. Grows accounts by spotting what a client needs next and bringing in the operations team early. Looking for a senior account manager role.

Experience

Account Manager Pennine Facility Services, Manchester · 2023–present

Manage 34 business accounts worth £3.1 million a year, from offices to distribution centres.

Renewed 94% of contracts by value last year and grew the portfolio by £420,000 through added services.

Run quarterly reviews with each client's facilities manager and agree actions with the operations team.

Negotiate prices at renewal within the margin set by the sales director.

Sales Coordinator Pennine Facility Services, Manchester · 2021–2023

Prepared quotes and tenders and kept the CRM up to date for a team of six.

Education

BA (Hons) Business Management, 2:1 Irwell Metropolitan University · 2018–2021

Fictional example for an account manager. Every person and employer in it is invented. Replace every detail with your own.

What sales teams look for, and where this CV shows it

The job asks you toWhere this CV shows it
Develop strong relationships with customersQuarterly reviews with 34 clients' facilities managers
Negotiate services and prices with new and existing clientsRenewal prices agreed within the set margin
Forecast sales targets and help plan how to meet themReporting against revenue targets and £420,000 growth
Write reports and make presentations to customers and senior managementQuarterly review packs and actions agreed with operations
Identify opportunities for sales and marketing campaignsAdded services sold into existing accounts

The left column follows the National Careers Service job profile for a business development manager, the profile that covers looking after and growing customer accounts.

Facts checked against National Careers Service: Business development manager on .

Inside this example
  • Profile: 54 words here
  • Experience: 97 words here
  • Education: 11 words here
  • Skills: 22 words here
  • Tools: 11 words here

How to write yours

01

Give the portfolio

Number of accounts and their yearly value set your level in one line.

02

Renewal and growth, with the period

Retention rate and growth in pounds over a stated year are the two figures account managers are judged on.

03

Show who you work with

Client contacts and your delivery team: account management fails when either is missing.

04

Keep client names out

Describe the sector and size unless the client has agreed to be named.

Rules and checks for an account manager's CV

  • Driving licence. Business development roles usually need a driving licence (National Careers Service). Say if you hold one when the job visits clients.
  • Figures. Use results your employer would be content to see shared, and be ready to explain how each was measured.
  • Commission. Give your target and how you did against it; leave pay and commission for the interview.

Modern and one page: the side column carries skills and tools, and the figures stay in the experience bullets.

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