Profile
Cyber security analyst in a managed security service watching 40 client networks. Triages alerts, investigates incidents and runs vulnerability scans, and writes plain reports that tell clients what to fix first. Started in IT support. Looking for a security analyst or incident response role.
Experience
Security Operations Analyst, Severnside Secure, Cheltenham 2023–present
Monitor alerts for 40 client networks in Microsoft Sentinel and Defender, on a shift rota.
Investigated a phishing attack that reached 12 mailboxes: reset accounts, blocked the sender and closed it within four hours.
Run monthly vulnerability scans with Nessus and track fixes with each client.
Wrote the phishing and ransomware playbooks the team now uses.
IT Support Technician, Severnside Secure, Cheltenham 2021–2023
Ran patching and backups and handled 30 support tickets a day.
Education
Cyber Security Technologist Level 4 apprenticeship 2023
CompTIA Security+ 2022
Microsoft Certified: Security Operations Analyst Associate 2024
Tools
Microsoft Sentinel (KQL), Defender
Nessus, Wireshark
Windows Server, Active Directory, Linux
Python for scripting
Skills
Alert triage and incident response
Vulnerability management
Writing playbooks and client reports
Calm on call
