Profile
Hotel housekeeper with five years in a 120-room city hotel, the last two as floor housekeeper. Inspects about 40 rooms a shift against the hotel’s checklist, allocates the work for six room attendants and keeps the floor’s linen and guest supplies stocked. Trusted with master keys and quick to report faults. Looking for an assistant head housekeeper post in a larger hotel.
Experience
Floor Housekeeper, The Linden Court Hotel, York 2024–present
Allocate rooms to six room attendants each morning from the night’s departures and stayovers.
Inspect about 40 rooms a shift against the hotel’s checklist before they are released to reception.
Order linen, towels and guest supplies every week and count the floor stores.
Log damage and maintenance faults and check each is fixed before the room is sold.
Train new room attendants on beds, bathrooms and safe use of cleaning chemicals (COSHH).
Pass guests’ requests and complaints to the duty manager, with what has already been done.
Room Attendant, The Linden Court Hotel, York 2021–2024
Cleaned 14 to 16 rooms a shift: beds, linen and towels, bathrooms, minibars and amenities.
Cleaned corridors and lifts, and took laundry to the linen room at the end of each floor.
Training and education
Level 2 Certificate in Hospitality and Catering Principles (Housekeeping), York College of Further Education 2023
COSHH awareness 2024
GCSEs including English and maths 2014
Skills
Room inspection to a checklist
Daily room allocation for a team of six
Linen and stock ordering
Fault reporting on the hotel’s property system
Polite, quick help with guests’ requests
Additional information
Can work early shifts, weekends and bank holidays. Holds master keys at the hotel.
