Profile
UX designer with five years designing websites and apps from user research, the last three on an online service used by about 60,000 people a month. Works in agile teams with user researchers, developers and product owners: tests Figma prototypes with users, writes specifications for developers and designs to WCAG 2.2 AA. Looking for a senior UX designer role.
Experience
UX Designer, Northlight Digital, Glasgow 2023–present
Design the online service a housing association group’s tenants use to pay rent and report repairs, about 60,000 people a month.
Plan research with two user researchers and a service designer, and turn the findings into user journeys.
Gather requirements from product owners, then design Figma prototypes and test each round with six to eight users.
Write specifications and design system guidance for six developers.
Check every design against WCAG 2.2 AA with the team’s accessibility tester.
Redesigned repair reporting from research and analytics; completed online reports rose from 52% to 78% in 2025.
Present designs and research findings to stakeholders at monthly show-and-tells.
Junior UX Designer, Clydebank Software, Glasgow 2021–2023
Wireframes, prototypes and usability tests for a school payments app; built prototypes in HTML and CSS.
Education
BSc (Hons) Interaction Design, 2:1, University of Leith 2017–2021
Skills
User research and usability testing
Figma prototypes and design systems
User journeys and service maps
Accessibility to WCAG 2.2 AA
HTML and CSS for prototypes
Agile delivery in two-week sprints, with Jira
Additional information
Portfolio with three case studies, including the repair reporting redesign, at the address above.
