Profile
Management consultant with six years at a mid-sized consultancy, the last three leading workstreams on operations and cost reviews for NHS trusts, councils and retailers. Interviews staff and customers, models the options in Excel and presents recommendations to boards, then stays to help put them in place. Looking for a manager role in an operations or public sector practice.
Experience
Senior Consultant, Calderbrook Consulting, London 2023–present
Lead workstreams of two to four consultants on reviews of 8 to 16 weeks, for 11 clients so far.
Interviewed 60 ward, pharmacy and transport staff for an NHS trust’s discharge review and mapped each step from the decision to discharge to the patient leaving.
Built an Excel model of bed days and staffing that showed £1.4 million a year of savings; the trust adopted four of our six recommendations.
Present findings and options to client boards and write the final reports.
Spent six months with a council’s waste service while it brought in a new rota, tracking missed collections each week; they fell by a third.
Analyst, then Consultant, Calderbrook Consulting, London 2020–2023
Collected and analysed sales, stock and staffing data for retail and logistics clients in Excel, SQL and Power BI.
Wrote the survey and analysed 2,300 customer responses for a garden centre chain’s review of its store formats.
Operations Graduate, Pemberton Home Retail, Milton Keynes 2018–2020
Education
BSc (Hons) Economics, 2:1, Aldermoor University 2015–2018
A levels: Maths A, Economics A, Geography B, Northfield Sixth Form College 2015
Skills
Interviews, workshops and surveys
Process mapping
Excel modelling, SQL and Power BI
Board papers and presentations
Working with client teams through a change
Managing a workstream and its budget
Additional information
Member of the Institute of Consulting. Conversational Spanish. Full UK driving licence; happy to travel and to stay away during the week.
