Profile
Office manager with four years running the office of a 45-person engineering consultancy, after three years supervising a lettings administration team. Manages a £180,000 office budget, three administrators and the office’s suppliers, and reports to the directors every month. Holds the ILM Level 3 Certificate in Leadership and Management. Looking for an office manager post in a larger organisation.
Experience
Office Manager, Calder Brook Engineering, Reading June 2022–present
Run the office for 45 engineers and support staff: reception, post, IT requests, building maintenance and health and safety checks.
Manage the £180,000 yearly office budget and the expenses process; moved stationery and printing to one supplier in 2024 and cut that spending by 22%.
Line manage three administrators with weekly one-to-ones, yearly appraisals and a training plan each; one has since moved up to bids coordinator.
Recruited and trained four administrators and a receptionist, writing the job descriptions with HR and sitting on each interview panel.
Set up checks on project files and invoices before they go to clients, cutting returned invoices from about ten a month to two.
Write a monthly report for the directors on spending, staffing and the building, and agree the office forecast with finance each quarter.
Handled two disciplinary cases with HR, following the company’s procedure from first meeting to outcome.
Lettings Administration Supervisor, Hartwell Lettings, Reading 2019–2022
Supervised four administrators preparing tenancy agreements, deposit registrations and safety certificates for about 600 homes.
Introduced a move-in checklist so no tenancy started without its gas and electrical certificates.
Qualifications
ILM Level 3 Certificate in Leadership and Management (2023)
Business Administrator Level 3 Apprenticeship (2017)
GCSEs including English Language 6 and Mathematics 6
Skills
Budgets, purchase orders and expenses in Xero and Excel
Appraisals, one-to-ones and training plans
Supplier contracts and quotes
Microsoft 365, SharePoint and Teams set-up for new starters
Health and safety checks, fire warden and first aid at work
Additional information
First aid at work certificate (2025). Full driving licence.
